All Systems Operational
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hosted 3CX Updates Jun 27, 2024 17:00 - Jun 28, 2024 02:00 CDT
This maintenance only affects 3CX's Hosted by Voxtelesys.

Voxtelesys will be performing software version upgrade 9A, Build 18.0.9.31 to all V18 3CX instances or upgrading the instance to V20 depending on your configuration compatibility. You should be receiving an email if this update applies to you.

What to Expect?

3CXs Hosted by Voxtelesys will be updated by a Voxtelesys NOC technician. We do not anticipate any pro-longed service disruption during this maintenance.

In order to minimize downtime, the NOC technician will attempt to perform live updates in all possible cases as well as update after your normal business hours. The update will result in minimal downtime, but can be up to ~45 minutes. This is necessary to keep your system up-to-date and protected.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Posted on Jun 20, 2024 - 19:12 CDT
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 22:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 17:00 CDT
Scheduled - We will be migrating our mail systems to a more secure infrastructure.

During this period, there may be delays in support and accounting ticket responses.

We do not anticipate deliver-ability of the fax-to-email service to be impacted during the upgrade, however all maintenance activities do pose some level of risk.

We apologize for any inconvenience this may cause, but this upgrade is essential to protect the security of our email communications for the years to come.

Jun 7, 15:15 CDT