All Systems Operational
Outbound Calling
Operational
SIP Outbound Calling
Operational
API Outbound Calling
Operational
Inbound Calling
Operational
SIP Inbound Calling
Operational
API Inbound Calling
Operational
Local DID
Operational
Toll Free
Operational
Messaging
Operational
SMS Messaging
Operational
MMS Messaging
Operational
eFax
Operational
Inbound eFax
Operational
Outbound eFax
Operational
911 Services
Operational
911 Call Routing
Operational
911 Provisioning
Operational
Portal
Operational
Website
Operational
API Services
Operational
Hosted 3CX
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upcoming Additional Signalling Endpoints May 22, 2025 17:30 - Jun 24, 2025 00:30 CDT
To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after June 24, 2025.
If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.
To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.
For a comprehensive list of our IP addresses, please refer to our developer documentation:
- Signaling IPs: https://developer.voxtelesys.com/network/sip
- Media IPs: https://developer.voxtelesys.com/network/media
Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Posted on May 22, 2025 - 17:14 CDT
If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.
To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.
For a comprehensive list of our IP addresses, please refer to our developer documentation:
- Signaling IPs: https://developer.voxtelesys.com/network/sip
- Media IPs: https://developer.voxtelesys.com/network/media
Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Posted on May 22, 2025 - 17:14 CDT
SLC Network Router Software Upgrade Jul 22, 2025 22:00 - Jul 23, 2025 01:00 CDT
Voxtelesys Network Engineers will be performing core router software upgrades on primary routers.
These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.
Most circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.
Posted on Jul 15, 2025 - 12:23 CDT
These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.
Most circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.
Posted on Jul 15, 2025 - 12:23 CDT
SLC Network Router Software Upgrade Jul 24, 2025 22:00 - Jul 25, 2025 01:00 CDT
Voxtelesys Network Engineers will be performing core router software upgrades on secondary routers.
These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.
Some circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.
Posted on Jul 15, 2025 - 12:26 CDT
These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.
Some circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.
Posted on Jul 15, 2025 - 12:26 CDT
Hosted 3CX Updates Aug 4, 2025 21:00 - Aug 5, 2025 00:00 CDT
Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release.
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Jul 17, 2025 - 07:16 CDT
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Jul 17, 2025 - 07:16 CDT
Secondary Hosted 3CX Updates Aug 5, 2025 21:00 - Aug 6, 2025 00:00 CDT
Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window.
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Aug 05, 2025 - 07:18 CDT
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Aug 05, 2025 - 07:18 CDT
Tertiary Hosted 3CX Updates Aug 6, 2025 22:00 - Aug 7, 2025 01:00 CDT
Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention.
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Jul 17, 2025 - 07:20 CDT
We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.
For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Posted on Jul 17, 2025 - 07:20 CDT