All Systems Operational

Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming Additional Signalling Endpoints May 22, 2025 17:30 - Jun 24, 2025 00:30 CDT

To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after June 24, 2025.

If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.

To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.

For a comprehensive list of our IP addresses, please refer to our developer documentation:
- Signaling IPs: https://developer.voxtelesys.com/network/sip
- Media IPs: https://developer.voxtelesys.com/network/media

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Posted on May 22, 2025 - 17:14 CDT

Removal of Legacy Monitoring Software from 3CX Systems Jul 7, 2025 20:00-22:00 CDT

We will be removing legacy monitoring software from all 3CX's tonight. We do not anticipate any noticeable impact.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Posted on Jul 07, 2025 - 12:00 CDT
Jul 7, 2025

No incidents reported today.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Completed - All alarms have cleared and we see positive test results. Physical desk phones may need to be rebooted if you are experiencing issues.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Jun 26, 22:37 CDT
Verifying - Affected systems have been rebooted, and we are seeing alarms clear.
Jun 26, 22:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 CDT
Scheduled - Some 3CX's in the PIT DC will be rebooted after normal operating hours to ensure future stability. For more details on whether this impacts you, please contact support.
Jun 26, 09:54 CDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.