All Systems Operational
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hosted 3CX Updates Nov 7, 2024 19:00 - Nov 8, 2024 00:00 CST
Voxtelesys will perform 3CX software Update 3, Build 20.0.3.806 to all V20 Hosted 3CX instances or upgrade to V20 depending on your configuration compatibility. You will be receiving an email if an upgrade to V20 applies to you.

This update will include the latest security patches and features outlined here: https://www.3cx.com/blog/releases/v20-update-3/

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Oct 16, 2024 - 14:43 CDT
Hosted 3CX Updates Nov 14, 2024 19:00 - Nov 15, 2024 00:00 CST
Voxtelesys will perform 3CX software Update 3, Build 20.0.3.806 to all V20 Hosted 3CX instances or upgrade to V20 depending on your configuration compatibility. You will be receiving an email if an upgrade to V20 applies to you.

This update will include the latest security patches and features outlined here: https://www.3cx.com/blog/releases/v20-update-3/

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Oct 16, 2024 - 14:46 CDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Resolved - The incident has been resolved, and successful eFax delivery rates returned to normal. Thank you for your patience as we worked to address the issue.
Oct 8, 17:17 CDT
Monitoring - We've identified an issue that may have impacted faxes sent through our eFax service between at 9:38 AM to 12:44 PM CST today. Some faxes may have been returned with the reason “Failed to Deliver - Error: Internal Failure”. A fix has been successfully implemented. If your faxes were impacted, please resend them at your convenience.

We will continue to monitor. Thank you for your patience and understanding.

Oct 8, 13:17 CDT