All Systems Operational

Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming Additional Signalling Endpoints May 22, 2025 17:30 - Jun 24, 2025 00:30 CDT

To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after June 24, 2025.

If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.

To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.

For a comprehensive list of our IP addresses, please refer to our developer documentation:
- Signaling IPs: https://developer.voxtelesys.com/network/sip
- Media IPs: https://developer.voxtelesys.com/network/media

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Posted on May 22, 2025 - 17:14 CDT

SLC Network Router Software Upgrade Jul 22, 2025 22:00 - Jul 23, 2025 01:00 CDT

Voxtelesys Network Engineers will be performing core router software upgrades on primary routers.

These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.

Most circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.

Posted on Jul 15, 2025 - 12:23 CDT

SLC Network Router Software Upgrade Jul 24, 2025 22:00 - Jul 25, 2025 01:00 CDT

Voxtelesys Network Engineers will be performing core router software upgrades on secondary routers.

These upgrades will take place outside normal operating hours in the North American market to minimize disruption to your service.

Some circuits to our SLC Datacenter may experience brief, momentary drops in connection as we perform the upgrades and while routing is switched between the redundant equipment.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and capacity of the services you experience with Voxtelesys for the years to come.

Posted on Jul 15, 2025 - 12:26 CDT
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Completed - Legacy monitoring software has been removed. No impact to systems observed.
Jul 7, 21:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 CDT
Scheduled - We will be removing legacy monitoring software from all 3CX's tonight. We do not anticipate any noticeable impact.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Jul 7, 12:00 CDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.