All Systems Operational

Uptime over the past 90 days. View historical uptime.
Outbound Calling Operational
SIP Outbound Calling Operational
API Outbound Calling Operational
Inbound Calling Operational
SIP Inbound Calling Operational
API Inbound Calling Operational
Local DID Operational
Toll Free Operational
Messaging Operational
SMS Messaging Operational
MMS Messaging Operational
eFax Operational
Inbound eFax Operational
Outbound eFax Operational
911 Services Operational
911 Call Routing Operational
911 Provisioning Operational
Portal Operational
Website Operational
API Services Operational
Hosted 3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Secondary Hosted 3CX Infrastructure Updates
Completed - All updates were finished on the previous update window, no updates will be done tonight.
Sep 9, 18:02 CDT
Scheduled - Voxtelesys Engineers will be performing routine maintenance on remaining hosted 3CX instances provisioned prior to September 2024 and not updated in the first window.

This configuration changes require a system reboot for full compatibility and feature functionality with the upcoming 3CX Update 10 release, with the added benefit of slightly improved system performance.

We do not anticipate any prolonged service disruption as our NOC will proactively monitor the process and attempt to perform the required system reboots outside your normal business hours. System downtime is expected to be minimal during the restart process.

For questions or concerns, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Aug 31, 11:23 CDT

Sep 8, 2026

Hosted 3CX Infrastructure Updates
Completed - 3CX scheduled maintenance has been completed successfully, and all system alarms have cleared.

If you have any questions or experience any residual issues, please contact our support team by opening a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Sep 8, 22:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:00 CDT
Scheduled - Voxtelesys Engineers will be performing routine maintenance on hosted 3CX instances provisioned prior to September 2024.

This configuration change requires a system reboot for full compatibility and feature functionality with the upcoming 3CX Update 10 release, with the added benefit of slightly improved system performance.

We do not anticipate any prolonged service disruption as our NOC will proactively monitor the process and attempt to perform the required system reboots outside your normal business hours. System downtime is expected to be minimal during the restart process.

For questions or concerns, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Aug 31, 11:02 CDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

DFW Edge Voice Switching Upgrade
Completed - The scheduled maintenance has been completed.
Sep 4, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing an edge voice switching upgrade. As part of this upgrade, TCP and TLS SIP signaling connections will be briefly reset, which will cause a temporary disruption in signaling while your SIP infrastructure automatically re-registers.

If monitoring is utilized on your SIP peers, you may receive alerts as these connections bounce, which is expected behavior.

Our NOC will proactively monitor the registration of SIP peers and overall traffic throughout the upgrade.

If your equipment fails to automatically re-register following the reset, or for any other questions, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Aug 27, 16:49 CDT

Sep 3, 2026

PIT Edge Voice Switching Upgrade
Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing an edge voice switching upgrade. As part of this upgrade, TCP and TLS SIP signaling connections will be briefly reset, which will cause a temporary disruption in signaling while your SIP infrastructure automatically re-registers.

If monitoring is utilized on your SIP peers, you may receive alerts as these connections bounce, which is expected behavior.

Our NOC will proactively monitor the registration of SIP peers and overall traffic throughout the upgrade.

If your equipment fails to automatically re-register following the reset, or for any other questions, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Aug 27, 16:48 CDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Secondary PIT Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing the rescheduled final phase of our routine maintenance on core network infrastructure in the Pittsburgh DC to optimize performance and security.

Our NOC will proactively monitor traffic throughout the window, and a rollback plan is in place to revert changes if necessary.

While designed to be non-disruptive via redundant pathing, all maintenance activities do pose some level of risk.
Aug 27, 23:51 CDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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