All Systems Operational

Uptime over the past 90 days. View historical uptime.
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Canceled: Tertiary Hosted 3CX Updates
Completed - All updates were finished on previous update windows, no updates will be done tonight.
Nov 13, 18:55 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Oct 23, 14:54 CDT
Nov 12, 2025
Secondary Hosted 3CX Updates
Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Nov 12, 23:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Oct 23, 14:51 CDT
Nov 11, 2025
Hosted 3CX Updates
Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Nov 11, 23:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 21:00 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 7 Hotfix).

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Oct 23, 14:48 CDT
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Resolved: Inbound Call Failure for Some DIDs
Resolved - A routine configuration update for a subset of DIDs resulted in those numbers being temporarily unable to accept inbound calls. The vast majority of customers were unaffected.

The issue was identified and resolved by reverting the problematic configuration change. The service interruption lasted for 36 minutes for the affected DIDs.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Nov 5, 15:30 CST
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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