Voxtelesys Status

Mar 5, 2026

Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 5, 21:10 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 CST

Scheduled - Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:32 CST

Mar 4, 2026

Secondary Hosted 3CX Updates

Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 4, 23:43 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:00 CST

Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:31 CST

Mar 3, 2026

Hosted 3CX Updates

Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 3, 23:46 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 CST

Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 8).

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:29 CST

Mar 2, 2026

DFW Cloudflare Magic Transit Expansion

Completed - This maintenance has been completed successfully with minimal impact, and any hosted 3CX systems that briefly activated failover have been restored to normal.

Our operations team will continue to proactively monitor for stability; please contact support via ticket if you have any questions: https://portal.voxtelesys.net/support-tickets
Mar 2, 22:14 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:00 CST

Scheduled - Voxtelesys is expanding Cloudflare Magic Transit protection to include all IP domains and hosted 3CX environments by adjusting upstream routing, a validated strategy successfully utilized across our core infrastructure for over two years.

No action is required from your end as IP assignments remain unchanged, and while we do not anticipate any noticeable service disruption, all maintenance activities carry some level of inherent risk.

Our NOC will proactively monitor traffic during the transition with a tested rollback plan ready, though brief latency fluctuations may occur for a few seconds during routing convergence.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 2, 07:28 CST

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

Tertiary: Pittsburgh 3CX Node Migration

Completed - The third node migration has been successfully completed.
Feb 25, 18:04 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:30 CST

Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process.

We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Feb 24, 10:45 CST

Feb 24, 2026

Secondary: Pittsburgh 3CX Node Migration

Completed - The second node migration has been successfully completed.
Feb 24, 18:41 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:30 CST

Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process.

We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Feb 24, 07:41 CST

Feb 23, 2026

Preventive Maintenance: SLC Registration Endpoint

Completed - The preventive maintenance has been completed with minimal impact observed.

Our operations team will continue to proactively monitor the endpoint.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Feb 23, 21:13 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 20:45 CST

Scheduled - We will perform minor preventive maintenance to the SLC Registration endpoint.

A small subset of users may see trunks re-register to other geo-redundant endpoints during this time.

We do not anticipate any noticeable service disruption as a result of this maintenance, though all maintenance activities carry some level of inherent risk.
Feb 23, 08:16 CST

Infrastructure Optimization: Pittsburgh 3CX Node Migration

Completed - The primary node migration has been successfully completed.
Feb 23, 17:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 16:30 CST

Scheduled - To optimize performance and maintain long-term hardware stability, we will be migrating hosted 3CX systems internally to new infrastructure within our Pittsburgh data center via live transfer between hardware nodes. Backups are verified for all instances, and our team will be monitoring the systems throughout this process.

We do not anticipate any noticeable service impact, however all maintenance activities pose some level of risk.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Feb 23, 11:33 CST

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

Connectivity Degradation: Cloudflare-Protected 3CX Instances

Resolved - Cloudflare has reported complete service restoration and officially closed the underlying incident affecting their network.

Our network engineering team is maintaining the current network workaround as a proactive measure while we independently verify the stability of their fix.

We do not anticipate any further service disruptions related to this event, and we will ensure stability before transitioning traffic back to standard routing.
Feb 20, 21:07 CST

Monitoring - Cloudflare's support has confirmed an issue is occurring with its Magic Transit services.

Our engineers have had positive test results for the rerouting of traffic around Cloudflare and are proactively monitoring network traffic to ensure this bypass remains effective while we await a final update from Cloudflare on restoration.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Feb 20, 13:18 CST

Identified - A workaround is rolling out which should restore connectivity immediately for most users; no manual action is required on your part at this time.
Feb 20, 12:50 CST

Investigating - We are investigating monitoring alerts and customer reports of degraded connectivity affecting 3CX instances protected by Cloudflare.

Our team is currently coordinating with Cloudflare support to identify the cause and implement a fix.
Feb 20, 11:55 CST

Feb 19, 2026

No incidents reported.

All Systems Operational

Scheduled Maintenance

Additional Signaling Endpoints Mar `9`, `2026` `19:00` - Mar `10`, `2026` `19:00` CDT

Past Incidents

All Systems Operational

Related

Scheduled Maintenance

Additional Signaling Endpoints Mar 9, 2026 19:00 - Mar 10, 2026 19:00 CDT

Past Incidents

Additional Signaling Endpoints Mar `9`, `2026` `19:00` - Mar `10`, `2026` `19:00` CDT