To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after June 24, 2025.
If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.
To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.
Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets Posted on
May 22, 2025 - 17:14 CDT