All Systems Operational

Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hosted 3CX Updates Mar 3, 2026 21:00 - Mar 4, 2026 00:00 CST

Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 8).

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Feb 16, 2026 - 12:29 CST

Secondary Hosted 3CX Updates Mar 4, 2026 21:00 - Mar 5, 2026 00:00 CST

Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Feb 16, 2026 - 12:31 CST

Tertiary Hosted 3CX Updates Mar 5, 2026 21:00-22:00 CST

Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Feb 16, 2026 - 12:32 CST

Additional Signaling Endpoints Mar 9, 2026 19:00 - Mar 10, 2026 19:00 CDT

To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after March 9th, 2026.

If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.

To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s.

For a complete list of our IP addresses, please visit our developer documentation:

https://developer.voxtelesys.com/network/sip/
https://developer.voxtelesys.com/network/media/

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our Portal.

Posted on Jan 19, 2026 - 17:00 CST
Feb 19, 2026

No incidents reported today.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Completed - The scheduled maintenance has been completed.
Feb 5, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 08:00 CST
Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our DFW Datacenter.

We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk.

See any other posted maintenance windows for service affecting events.

Please do not hesitate to contact support if you have questions or concerns!

Jan 20, 16:35 CST