All Systems Operational

Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hosted 3CX Infrastructure Updates Sep 8, 2026 21:00 - Sep 9, 2026 00:00 CDT

Voxtelesys Engineers will be performing routine maintenance on hosted 3CX instances provisioned prior to September 2024.

This configuration change requires a system reboot for full compatibility and feature functionality with the upcoming 3CX Update 10 release, with the added benefit of slightly improved system performance.

We do not anticipate any prolonged service disruption as our NOC will proactively monitor the process and attempt to perform the required system reboots outside your normal business hours. System downtime is expected to be minimal during the restart process.

For questions or concerns, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Aug 31, 2026 - 11:02 CDT

Secondary Hosted 3CX Infrastructure Updates Sep 9, 2026 21:00 - Sep 10, 2026 00:00 CDT

Voxtelesys Engineers will be performing routine maintenance on remaining hosted 3CX instances provisioned prior to September 2024 and not updated in the first window.

This configuration changes require a system reboot for full compatibility and feature functionality with the upcoming 3CX Update 10 release, with the added benefit of slightly improved system performance.

We do not anticipate any prolonged service disruption as our NOC will proactively monitor the process and attempt to perform the required system reboots outside your normal business hours. System downtime is expected to be minimal during the restart process.

For questions or concerns, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Aug 31, 2026 - 11:23 CDT

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Completed - The scheduled maintenance has been completed.
Sep 4, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing an edge voice switching upgrade. As part of this upgrade, TCP and TLS SIP signaling connections will be briefly reset, which will cause a temporary disruption in signaling while your SIP infrastructure automatically re-registers.

If monitoring is utilized on your SIP peers, you may receive alerts as these connections bounce, which is expected behavior.

Our NOC will proactively monitor the registration of SIP peers and overall traffic throughout the upgrade.

If your equipment fails to automatically re-register following the reset, or for any other questions, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Aug 27, 16:49 CDT

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing an edge voice switching upgrade. As part of this upgrade, TCP and TLS SIP signaling connections will be briefly reset, which will cause a temporary disruption in signaling while your SIP infrastructure automatically re-registers.

If monitoring is utilized on your SIP peers, you may receive alerts as these connections bounce, which is expected behavior.

Our NOC will proactively monitor the registration of SIP peers and overall traffic throughout the upgrade.

If your equipment fails to automatically re-register following the reset, or for any other questions, contact our support team via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Aug 27, 16:48 CDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing the rescheduled final phase of our routine maintenance on core network infrastructure in the Pittsburgh DC to optimize performance and security.

Our NOC will proactively monitor traffic throughout the window, and a rollback plan is in place to revert changes if necessary.

While designed to be non-disruptive via redundant pathing, all maintenance activities do pose some level of risk.

Aug 27, 23:51 CDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - This maintenance has been postponed.
Aug 27, 20:08 CDT
In progress - We have decided to reschedule this maintenance to a later date.
Aug 27, 20:01 CDT
Scheduled - Voxtelesys Network Engineers will be performing the final phase of our routine maintenance on core network infrastructure in the Pittsburgh DC to optimize performance and security.

Our NOC will proactively monitor traffic throughout the window, and a rollback plan is in place to revert changes if necessary.

While designed to be non-disruptive via redundant pathing, all maintenance activities do pose some level of risk.

Aug 19, 20:05 CDT

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:00 CDT
Scheduled - Voxtelesys Network Engineers will be performing routine maintenance on core network infrastructure in our Pittsburgh DC to optimize performance and security.

Our NOC will proactively monitor traffic throughout the window, and a rollback plan is in place to revert changes if necessary.

While designed to be non-disruptive via redundant pathing, all maintenance activities do pose some level of risk.

Aug 19, 20:03 CDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.