All Systems Operational

Outbound Calling Operational
SIP Outbound Calling Operational
API Outbound Calling Operational
Inbound Calling Operational
SIP Inbound Calling Operational
API Inbound Calling Operational
Local DID Operational
Toll Free Operational
Messaging Operational
SMS Messaging Operational
MMS Messaging Operational
eFax Operational
Inbound eFax Operational
Outbound eFax Operational
911 Services Operational
911 Call Routing Operational
911 Provisioning Operational
Portal Operational
Website Operational
API Services Operational
Hosted 3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hosted 3CX Security Updates Nov 10, 2026 21:00 - Nov 11, 2026 01:00 CST

Voxtelesys will be applying an urgent operating system security update to all hosted 3CX instances that have not already received it via auto update.

A security vulnerability was recently disclosed in the Linux operating system that 3CX runs on. To ensure your system remains fully protected, it is necessary that we apply this update. This maintenance applies to the operating system only - your 3CX version will not change.

Systems will be restarted to complete the update. Restarts typically take a few minutes, and we do not anticipate any prolonged service disruption. To minimize impact, updates will be performed outside normal US business hours.

For questions or concerns, please contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets

Posted on Nov 02, 2026 - 19:38 CST

Nov 8, 2026

No incidents reported today.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - All systems have been fully operational and stable since yesterday morning. The unexpected power loss was isolated to a single rack during a scheduled maintenance window performed by our datacenter facility provider.

We are continuing to work directly with the facility provider to review the root cause and prevent future occurrences.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Oct 27, 17:52 CDT
Monitoring - All systems impacted by the power loss have successfully booted and are fully operational. Our engineering team has verified that all clusters are active, and network routing is fully restored.

We will continue monitoring all services while we await a formal Reason for Outage (RFO) report from the datacenter.

Oct 26, 08:03 CDT
Identified - We have identified the direct cause of the service disruption in our SLC Datacenter as an unexpected power loss to some equipment during a scheduled maintenance event by the facility provider.

Power has been restored to the affected equipment, and systems are coming back online. You may continue to experience degraded performance or connectivity issues while we complete our service check-outs as well as verify 3CX failover systems.

Please do not hesitate to contact support if you have questions or concerns. You can create a ticket by emailing support@voxtelesys.com.

Oct 26, 06:39 CDT
Monitoring - We are continuing to monitor the scope of the disruption across the SLC Datacenter to determine the exact equipment affected. Further updates will be provided as soon as we identify the core issue.
Oct 26, 06:22 CDT
Investigating - We are currently investigating alerts of service disruption in our SLC Datacenter.
Oct 26, 06:09 CDT

Oct 26, 2026

Oct 25, 2026

No incidents reported.