All Systems Operational

Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming Additional Signalling Endpoints May 22, 2025 17:30 - Jun 24, 2025 00:30 CDT

To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after June 24, 2025.

If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.

To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s by June 24, 2025.

For a comprehensive list of our IP addresses, please refer to our developer documentation:
- Signaling IPs: https://developer.voxtelesys.com/network/sip
- Media IPs: https://developer.voxtelesys.com/network/media

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Posted on May 22, 2025 - 17:14 CDT
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Completed - Legacy monitoring software has been removed. No impact to systems observed.
Jul 7, 21:54 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 CDT
Scheduled - We will be removing legacy monitoring software from all 3CX's tonight. We do not anticipate any noticeable impact.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Jul 7, 12:00 CDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.