All Systems Operational

Outbound Calling Operational
SIP Outbound Calling Operational
API Outbound Calling Operational
Inbound Calling Operational
SIP Inbound Calling Operational
API Inbound Calling Operational
Local DID Operational
Toll Free Operational
Messaging Operational
SMS Messaging Operational
MMS Messaging Operational
eFax Operational
Inbound eFax Operational
Outbound eFax Operational
911 Services Operational
911 Call Routing Operational
911 Provisioning Operational
Portal Operational
Website Operational
API Services Operational
Hosted 3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Resolved - All systems have been fully operational and stable since yesterday morning. The unexpected power loss was isolated to a single rack during a scheduled maintenance window performed by our datacenter facility provider.

We are continuing to work directly with the facility provider to review the root cause and prevent future occurrences.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets

Oct 27, 17:52 CDT
Monitoring - All systems impacted by the power loss have successfully booted and are fully operational. Our engineering team has verified that all clusters are active, and network routing is fully restored.

We will continue monitoring all services while we await a formal Reason for Outage (RFO) report from the datacenter.

Oct 26, 08:03 CDT
Identified - We have identified the direct cause of the service disruption in our SLC Datacenter as an unexpected power loss to some equipment during a scheduled maintenance event by the facility provider.

Power has been restored to the affected equipment, and systems are coming back online. You may continue to experience degraded performance or connectivity issues while we complete our service check-outs as well as verify 3CX failover systems.

Please do not hesitate to contact support if you have questions or concerns. You can create a ticket by emailing support@voxtelesys.com.

Oct 26, 06:39 CDT
Monitoring - We are continuing to monitor the scope of the disruption across the SLC Datacenter to determine the exact equipment affected. Further updates will be provided as soon as we identify the core issue.
Oct 26, 06:22 CDT
Investigating - We are currently investigating alerts of service disruption in our SLC Datacenter.
Oct 26, 06:09 CDT

Oct 26, 2026

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Completed - The scheduled maintenance has been completed.
Oct 23, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 07:00 CDT
Scheduled - Voxtelesys DC Ops will be performing general maintenance tasks across various racks in our Salt Lake City Datacenter.

We do not anticipate any noticeable service disruption in the general day-to-day maintenance activities, however all maintenance activities do pose some level of risk.

See any other posted maintenance windows for service affecting events.

Please do not hesitate to contact support if you have questions or concerns!

Oct 5, 10:06 CDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Oct 18, 2026

No incidents reported.