All Systems Operational

Uptime over the past 90 days. View historical uptime.
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Outbound Calling Operational
90 days ago
100.0 % uptime
Today
API Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
SIP Inbound Calling Operational
90 days ago
100.0 % uptime
Today
API Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Local DID Operational
90 days ago
100.0 % uptime
Today
Toll Free Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
MMS Messaging Operational
90 days ago
100.0 % uptime
Today
eFax Operational
90 days ago
100.0 % uptime
Today
Inbound eFax Operational
90 days ago
100.0 % uptime
Today
Outbound eFax Operational
90 days ago
100.0 % uptime
Today
911 Services Operational
90 days ago
100.0 % uptime
Today
911 Call Routing Operational
90 days ago
100.0 % uptime
Today
911 Provisioning Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Additional Signaling Endpoints Mar 9, 2026 19:00 - Mar 23, 2026 19:00 CDT

To continuously improve our service and platform resiliency, we will be deploying additional signaling redundancy in the Eastern United States on or after March 9th, 2026.

If you self-host your phone system and enforce strict traffic blocking or Geo-blocking, action is required.

To prevent service disruptions with your SIP devices (PBX, ATA, etc.) and ensure a seamless transition, please verify that your PBX network configuration includes our new signaling and media IP range (216.52.108.0/22) in your firewall rules and/or local ACL’s.

For a complete list of our IP addresses, please visit our developer documentation:

https://developer.voxtelesys.com/network/sip/
https://developer.voxtelesys.com/network/media/

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our Portal.
Posted on Jan 19, 2026 - 17:00 CST
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Canceled: Tertiary Hosted 3CX Updates
Completed - All updates were finished on previous update windows.
Mar 5, 21:10 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to problematic or custom hosted 3CX instances that require specialized attention.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:32 CST
Mar 4, 2026
Secondary Hosted 3CX Updates
Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 4, 23:43 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:00 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to remaining hosted 3CX instances that were not updated in the first window.

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:31 CST
Mar 3, 2026
Hosted 3CX Updates
Completed - 3CX updates have been completed successfully, and system availability has been verified. Physical desk phones may need to be rebooted if you are experiencing issues. If you utilize the web client/PWA you may need to clear your browser cache.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 3, 23:46 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 CST
Scheduled - Voxtelesys will perform the latest stable 3CX software update to all hosted 3CX instances that are currently not on the stable release (Update 8).

We do not anticipate any prolonged service disruption, as the NOC technician will attempt to update after your normal business hours. Downtime may last up to one hour. This is necessary to keep your system protected.

For questions or concerns, contact support via the Voxtelesys portal: https://portal.voxtelesys.net/support-tickets
Feb 16, 12:29 CST
Mar 2, 2026
DFW Cloudflare Magic Transit Expansion
Completed - This maintenance has been completed successfully with minimal impact, and any hosted 3CX systems that briefly activated failover have been restored to normal.

Our operations team will continue to proactively monitor for stability; please contact support via ticket if you have any questions: https://portal.voxtelesys.net/support-tickets
Mar 2, 22:14 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:00 CST
Scheduled - Voxtelesys is expanding Cloudflare Magic Transit protection to include all IP domains and hosted 3CX environments by adjusting upstream routing, a validated strategy successfully utilized across our core infrastructure for over two years.

No action is required from your end as IP assignments remain unchanged, and while we do not anticipate any noticeable service disruption, all maintenance activities carry some level of inherent risk.

Our NOC will proactively monitor traffic during the transition with a tested rollback plan ready, though brief latency fluctuations may occur for a few seconds during routing convergence.

Please do not hesitate to contact support via ticket if you have questions or concerns. You can create a ticket on our portal: https://portal.voxtelesys.net/support-tickets
Mar 2, 07:28 CST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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